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Delete your Sandboxx Account
Delete your Sandboxx Account

Steps on how to permanently delete your account

Janelle avatar
Written by Janelle
Updated over a week ago

You can delete your Sandboxx Account at any time. Deleting your account is irreversible and your account will not be recoverable once deleted.

Step 1: Learn what deleting your account means

  • You’ll lose all of your personal information and content in that account, like letters, contacts, payment methods and connections.

  • You won't be able to send letters through Sandboxx with that account.

  • You’ll lose access to any Sandboxx subscriptions and content you purchased.

Step 2: Delete your account

Note: If you have more than one Sandboxx Account, deleting one won’t delete your other accounts. You’ll need to delete each account separately.

Deleting your account through the app:

  1. Go to your profile

  2. Tap on the “gear” icon in the upper right corner to access your profile settings.

  3. Scroll down, and tap on “Delete Account”

  4. Follow the instructions to delete your account.

Deleting your account through our website:

  1. Log in to your Sandboxx account on the web here:

  2. Click Profile on the left-hand side of the page.

  3. Click Edit Profile

  4. Scroll down, and tap on “Delete Account”

  5. Follow the instructions to delete your account.

Additional Questions

You can contact our Customer Happiness team at

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