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How can I change the email address on my account?

Janelle avatar
Written by Janelle
Updated yesterday

In order to change the email on your account, there are a few things you need to consider.

  1. Did you sign up for the app using social media authorization like Facebook, Google, or Apple?

  2. Did you sign up using the login with email option?

CHANGE EMAIL ON ACCOUNT WITH SOCIAL MEDIA AUTHORIZATION METHOD

In this case, you signed up by selecting Continue with Google, Continue with Facebook, or Continue with Apple. You cannot change your email linked with these sign-in methods. Instead, you would have to log out of the app, and create a brand new profile by selecting 'login using Email'.

** Please note: Our Customer Happiness Team can move the letter credits from one account to another if you would like, but we cannot move the letters you've sent or merge the accounts at this time.

CHANGE EMAIL ON ACCOUNT WITH EMAIL LOGIN METHOD

Please reach out to our Customer Happiness Team. We'd be happy to help.

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