What is the Letter Referral Program?
This program provides an easy way to share Sandboxx with your friends and family so they can use letters to support your, and any other, recruit or service member. Additionally, for every new customer you refer to Sandboxx that sends a letter, you earn more free letters.
Refer 1 new Sandboxx user, and get 1 free letter.
Refer 2 new Sandboxx users, and get 3 free letters.
Refer 3 new Sandboxx users, and get 5 free letters.
Who can I refer for free letters?
You can refer anyone who meets the following requirements:
First time Sandboxx user who does not currently have a Sandboxx account.
*They must click on the Referral Link and sign up through this link to get their free letters
*They can not use the same phone number or email as another Sandboxx user
*The person sending the referral link must also purchase a letter before the awards are valid.
How do I refer someone?
There are 3 ways to refer family or friends, be sure you’re logged into Sandboxx to get started.
Tap Home and scroll down to the bottom of the screen to tap Refer a Friend.
Tap Invite at the bottom of your screen.
Tap Profile, then tap Get Free Letters.
Once you have navigated to any of these 3 locations, choose how you would like to share your unique referral link. Click SMS or email, then simply add the contact information of the person you’d like to refer. If you’d like to use another method to share your referral link, tap the square icon next to the link to copy the link, then paste it into your preferred sharing method.
How many people can I refer?
There is no limit to the number of people you can refer, our mission is to make it easy to send more support to your recruit. Remember, the more new Sandboxx users you refer, the more free letters you get! The first 3 referrals will earn you 9 letters in total. After your third referral, each additional referral will earn you 1 letter each.
Can I view the status of my referral?
Yes! You can see a complete overview of all of your referrals and the letters that you’ve earned, simply tap the “Invite” tab at the bottom of your screen. Then tap “Check your referral status” and “Your earned Letter credits” to access all of this information.
Where can I find my free letter?
Once you have referred someone who is eligible for a free letter, and they have successfully sent their first letter, a letter will automatically be added to your letter balance.
When will my free letter be added to my profile?
When your referral signs up, meets the above criteria, and sends a Letter.
The referral must i) purchase a Letter and ii) send a Letter in order for you to be awarded and for your referral to be rewarded with one (1) free Letter credit.
The user sending the referral must also have purchased a letter.
I referred someone, why have I not received my free letter credit?
In order to receive a Letter credit, your referral must meet the following criteria:
The referral must be a new user and never downloaded Sandboxx before. That means they must have never had a Sandboxx account.
They must create the account after they click on the link. For example, if the referral sees your link and clicks on it, but does not install Sandboxx at the moment, only to install it hours or days later, you will not earn the credit.
If they already have an account, it won't work.
If they have clicked on a Sandboxx Advertisement, it will not work.
The same link will not work on the same phone twice. You can only use one link on one phone.
If the app is already installed on the user's phone, it will not work.