What things can I fix in my Letter before it's printed?
You can fix the following items on your letter:

  • Street Address (although as long as you have the Battalion, Company and the correct zip code, the letter will get delivered)
  • Name, spelling

What is the time cutoff to make these changes?
You need to contact us at or before 4:00 PM Eastern
to ensure that our Customer Happiness Team can help you with your requested edits.

How do I contact you?
Click the little chat bubble in the bottom right corner of your screen if viewing this on a desktop/laptop or tablet and we will help you!

Is there any way I can make these changes myself?
Yes, but only if your letter is "On Hold." You can only edit the address at that point and not the name just yet. (As of Aug 24, 2018).

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