When and How to Order a Sandboxx Memory Book to Ensure All Letters Are Included
Ordering a Sandboxx Memory Book is a great way to preserve the letters and memories shared during your recruit’s basic training journey. To ensure all your letters are included in the Memory Book, follow these guidelines:
Timing Guidelines for Ordering
Wait Until Your Final Letter is Sent: Place your order after you’ve sent your final letter and it has been marked as “sent” or “shipped” in the Sandboxx app. This ensures that all letters are included in the book. Content sent after the order date cannot be added.
Specific Letters: If you are waiting for a specific letter to be included, ensure that the letter has been sent and marked as shipped before placing your order.
No Deadline for Ordering: There is no strict deadline for ordering a Memory Book. Your letters remain available in your account as long as you do not delete your account, so you can order at any time.
Steps to Place Your Order
Check Letter Status: Verify that all letters you want included in the Memory Book are marked as “sent” or “shipped” in the Sandboxx app.
Update the App: Ensure you are using the latest version of the Sandboxx app for the best experience. Alternatively, you can order from the Sandboxx Memory Book page on a computer.
Place Your Order: Use the provided link in the Sandboxx app or website to place your order. Follow the prompts to customize and complete your purchase.
Additional Tips
If you've written to more than one recruit from your account profile, reach out to Customer Happiness before your order is placed so they can archive letters that you do not want included in the book.
Double-Check Content: Once your order is placed, no additional content can be added to the Memory Book. Ensure all desired letters and photos are included before finalizing your purchase.
Frequently Asked Questions
Can I order a Memory Book later if I missed the initial opportunity?
Yes, you can order a Memory Book at any time. Your letters will remain available in your account unless you delete it.
What happens if I order before my last letter is sent?
If you place your order before your last letter is sent, that letter will not be included in the Memory Book. Wait until all letters are sent and marked as shipped before ordering. By following these guidelines, you can ensure that your Sandboxx Memory Book includes all the cherished letters and memories from your recruit’s journey.