Sandboxx Security

Learn how Sandboxx protects your information

Janelle avatar
Written by Janelle
Updated over a week ago

At Sandboxx, we prioritize the privacy and security of our users and their recipients. With a team of experienced veterans and technologists, we have developed a platform that supports service members and their supporters while maintaining the utmost confidentiality. In this article, we will outline the robust security measures we have implemented to safeguard your information and ensure secure transactions.

Security Measures

  1. Secure Transactions: To process payment information, we utilize reputable platforms such as Stripe, PayPal, and Apple Pay. These platforms are audited and certified to PCI Service Provider Level 1, which is the highest level of certification available. This ensures that your payment data is handled securely during checkout.

  2. Private Correspondence: Your letters are treated with the utmost care and privacy. Once submitted, they are converted into physical mail and printed, sealed, and packaged at our secure headquarters. Our mail room is accessible only to authorized Sandboxx staff through secure key card access, ensuring that your correspondence remains private.

  3. PII Protection: Protecting your personal information is of paramount importance to us. We have implemented a comprehensive system of organizational and technical security measures designed to safeguard any personal information we process. For detailed information, we encourage you to review our Privacy Policy.

  4. End-to-End Data Encryption: We prioritize the security of your data even if your phone or laptop is stolen. By adopting end-to-end data encryption practices, we ensure that none of your sensitive information is stored on your device. All communication between the Sandboxx app and our backend data occurs over an encrypted network, offering an additional layer of protection.

  5. Secure Servers: Our servers employ Server Side Encryption (SSE) to encrypt data stored-at-rest. We support both SSE and SSE-C to enhance data security. Additionally, our servers are SSAE-16 cloud security certified, guaranteeing a secure infrastructure for your information. To prevent common security threats, our servers are equipped with built-in protection against Query Injection, Cross-Site Scripting, and Cross-Site Request Forgery.

At Sandboxx, we are dedicated to providing a private, trusted, and secure platform for service members and their supporters. Our team's extensive experience in the military ecosystem enables us to understand and address the unique security needs of our users. By implementing secure transactions, ensuring private correspondence, protecting personal information, employing end-to-end data encryption, and maintaining secure servers, we strive to uphold our commitment to the security and privacy of our users' information.


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