Can You Send Letters Without Being Connected to Your Recruit? Absolutely!
Wondering if you can continue using Sandboxx to send letters even if you’re not currently connected to your recruit in the app? The answer is yes! We know how important it is to stay in touch during training, and Sandboxx makes it easy to keep the connection strong. This guide will walk you through how to send letters even when you’re not directly connected to your recruit.
Important Address Information
At this time, we do not have mailing addresses for all boot camp locations. Your recruit may be training at a facility that has not yet provided us with address details. If you have questions about an address, please contact our Customer Happiness Team. To avoid delays or returned mail, we recommend waiting until you have the correct address before sending letters.
How to Send Letters When You’re Not Connected to Your Recruit
Go to the Home Tab
Open the Sandboxx app and navigate to the Home tab, which appears by default when the app opens.Tap “Start Writing”
Select the “Start Writing” button to begin composing your letter.Select “+ New Recipient”
Choose the “+ New Recipient” option to add a new contact.Choose the Base
Select the training base where your recruit is located to help ensure accurate delivery.Follow Address Prompts
Sandboxx will guide you through formatting the address correctly. If the base is not listed, you may manually enter the address.Create the Contact
Save the recipient once the address information is complete for future use.Write and Send Your Letter
Compose your message and share words of encouragement or support.Add Photos (Optional)
For best results, use square-format photos. Sandboxx Plus subscribers can include up to four photos per letter.Review Before Sending
Double-check the address and any attached photos before selecting Send.
Printing and Delivery Schedule
Sandboxx prints letters Monday through Friday at 4:30 PM EST and ships them via FedEx overnight to Battalion mailrooms:
Monday–Thursday (before 4:30 PM EST): Delivered next business day
Friday (before 4:30 PM EST): Delivered Monday
Friday after 4:30 PM EST, Saturday, and Sunday: Delivered Tuesday
Please note that severe weather or mechanical issues may occasionally impact delivery timelines.
By following these simple steps, you can continue using Sandboxx to send letters and stay in touch during your recruit's training. Whether it's basic training or other locations, we strive to ensure timely delivery and facilitate your communication with the utmost convenience.